SHIP has championed the fundamental right of housing for nearly 30 years.

As a respected health service and housing support provider, we promote Healthy Housing™ by forming lasting relationships with landlords and developers. We  advocate mental and physical health services through in-house service teams and partnerships with community-based agencies. SHIP is known for our history of identifying gaps in available service provision and directly addressing those needs. Many of our programs and service models have gained national attention within the healthcare field.

Image of friends hugging over a hill

Our Roots.

SHIP began as an organization dedicated to providing housing and hope, despite a less than favourable social climate in the early 1980s. Through the perseverance of SHIP’s first Executive Director, Nellie Manley, and the support of our community advocates, including CMHA, SHIP opened a small townhouse in Mississauga to provide housing for individuals with mental health issues. Within two years, SHIP opened Parsons Place in Brampton, a group home that housed eight residents. Four years later, a second group home called Hammond House was opened in Mississauga to provide housing for another eight tenants.

Compassionate and proactive members of the community began to pull together in support of our efforts. The Peel Mental Health Housing Coalition brought together SHIP, Salvation Army, ReLink, regional housing providers and local hospital staff. In 1984, the Region of Peel was approached to support our continued efforts to house clients in the community. Their long-standing support continues to make a difference. In 1992 SHIP was incorporated as an independent agency. We established partnerships with community organizations and made every effort to earn the recognition and respect of hospitals and other mental health service providers.

A significant shift in philosophy embraced the attitude that we are all created equal. We invited clients to participate in the development of programs and encouraged their involvement in all levels of the decision-making process. By 1987, the Mental Health Reform Act had been passed and SHIP was in the forefront of a respectful new approach to providing housing and support to those in need. Today, we remain a person-centered, person-focused organization. We actively continue to expand our capacity to provide health services and housing support to the communities we serve.

Image of a team looking up at the camera

Our Principles.

Our Mission

We work to support those with mental health and addiction challenges to increase their quality of life and live to their full potential through safe, affordable and supportive community based housing and services.


Our Vision

Quality Housing

Quality Services

Quality Lives

Our Guiding Principles


For SHIP we effectively and efficiently respond to the needs of our clients, tenants, their families, friends and significant others.


For this community, through education and awareness we can help our community to be open, sensitive and supportive of the needs of vulnerable populations and the efforts of this organization.


Together, we will develop supportive partnerships with clients, tenants and families to improve health outcomes.

Equity, Diversity, and Inclusion (EDI) Commitment Statement

The Addictions and Mental Health and Housing Sectors have recognized that the people it serves need a more equitable care delivery system. While there have been many efforts established to increase diversity, equity and inclusion within the sectors over the years, the more recent events including COVID-19 disparities and ongoing social justice issues have raised the sense of alert that anti-racism and anti-oppression must be a priority.

SHIP’s Board, Leadership Team and staff have responded with the position that equity, diversity, inclusion, anti-racism, and anti-oppression must not only be foundational principles in the delivery of our care and services, but they must also be grounded in how these services function and operate.

As such, we commit to ensuring that our organization is an equitable, diverse, and inclusive workplace that reflects our values as an organization and the diversity of those we serve.  SHIP’s approach to EDI has been to move away from performative allyship to meaningful action.  This has been demonstrated through integrating EDI into our culture and values and setting goals and therefore we also commit to acting on SHIP’s EDI Action plan that articulates and measures 29 activities for deep meaningful change in the areas of:

Our People

Our workforce will be broadly reflective of the community we serve

Our Culture

Our workplace will be inclusive for all

Our Systems

We will identify and address barriers within organizational systems & processes

Client Declaration of Values

Welcome to Services and Housing In the Province! As one of our valued clients it is important to tell you what to expect while working with us.

As a SHIP client you have the following rights:


As an individual, I value my ability to have choices, determine decisions, take action and make contributions around my support.


I value support and care from my family, friends and community.

Calm & Quietude

I value being in an environment that is respectful and tolerant of others.


I value my pursuit of happiness as long as it does not infringe upon others happiness, peace, and freedom.


I value my rights as they pertain to the Canadian Charter of Rights and Freedoms and to ensure that my privacy and confidentiality are respected.


I value the right to make choices around my gender, sexual orientation and gender identity.


I value access and the ability to practice the religion of my choice.


I value the ability to be open without the fear of persecution or consequences, while being respectful of others feelings.


I value harmony and balance in all aspects of my life.

Client & Family Engagement

The role of the engaged client and family in today’s health care has demonstrated improved outcomes in overall health, quality of care and affordability. For this reason, we strongly encourage the participation of clients and families and work diligently to help you create an environment of understanding and effective communication.

As the cornerstone of our people-centered care philosophy, the Client and Family Engagement approach leads to the following outcomes:

  • More responsive services
  • Better health outcomes
  • Higher quality service and client/family satisfaction
  • Enhanced collaboration
  • Trust and cooperation
  • Wellness self-management
  • Increased understanding of mental health and reduction of stigma

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