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We’re Listening.

Thank you for taking the time to tell us how we’re doing. We appreciate your feedback.

SHIP is committed to a fair process, timely responses, and confidentiality. We treat your opinions and concerns seriously and with respect. When you share your input with us, it’s shared with SHIP’s CEO, COO, and additional staff as required.

Have maintenance-related concerns?

Please direct your maintenance concerns to SHIP’s maintenance call-in line.

Email maintenance@shipshey.ca.

Call 905.795.8742 ext. 500

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Opinions

Something that affects you or is of
importance to you;

Your opinion or feedback about services
provided by SHIP;

Your suggestions or ideas.

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Complaints

A statement that a situation is
unsatisfactory or unacceptable;

A reason for dissatisfaction.

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Compliments

Sharing a positive experience you had with SHIP.

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Opinions, Concerns, Compliments
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“We cannot change the winds, but we can adjust our sails.”
— Unknown