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The province has entered Step Three of Ontario's Roadmap to Reopening. In coordination with the province, SHIP has entered Step Three of its Reopening Plan.
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Our Process

All applications received are vetted through the same process to maintain fairness and make certain clients are assigned to the program that best suits their needs.

  • 1

    Step One

    Application

    Applications for services and supportive housing receive a response within a few days of receipt.

  • 2

    Step Two

    Intake Process

    All applications for services are contacted by phone and a brief screening is completed to match to suitable services. Applications for supportive housing involve an in-person assessment and the collection of information through health records and/or family supports.

  • 3

    Step Three

    Wait List Assessment

    Supportive housing files deemed eligible at Intake & Assessment are passed on to partner programs (internal and external) for a more in-depth assessment to further explore service needs and goals. Eligible applicants are placed on the Waiting For Housing List, wait times range from within 2-10 years.

  • 4

    Step Four

    Wait List Review & Support

    All wait list applicants are contacted every year to confirm their continued interest and support needs. Referral options are offered.

SHIP is here to help

Whether you need an emergency or long-term solution, we can help.