Landlord Partnerships

How SHIP’s Head Lease Works:

SHIP signs a lease agreement with the landlord and pays the First and Last Months rent upon acquisition. The full market rent is then paid monthly directly to the landlord.

Benefits to the landlord:

• No loss of rental income in the case of vacancy between tenants.
• SHIP assumes responsibility for any damage attributed to the tenant.

In cases where the Head Lease does not apply, the tenant signs a lease directly with you, the landlord, which includes ongoing case management support provided by SHIP. 

On the first of each month, a portion of the rent is paid directly to you by SHIP.

Depending on the tenant’s situation, the balance will be paid one of three ways:

• By the tenant
• By the tenant’s social assistance program

SHIP’s central focus is all about safe, affordable and permanent housing. All of SHIP’s services are dedicated to consistency, creating a positive supported living experience for tenants, and hassle-free stability for you, the landlord.

SHIP’s Master Tenant Insurance Policy is guaranteed with every tenant.

One huge advantage to partnering with SHIP is our large portfolio of vetted and preapproved tenants who are eager to take up residence in your rental unit. We do the work to keep your unit occupied. 

Every tenant invited to participate in our program has been meticulously assessed, thoroughly screened, and understands the conditions of this unique opportunity. Our partnership with each tenant relies on mutual honesty, and diligently engaging in personal contact with the SHIP team on a regular basis. 

Partnering with SHIP means you have a tenant who is supported by a dedicated team, working collaboratively to create stability, security, and holistic wellbeing. 

SHIP prepares tenants for self-sufficient independence, all the while maintaining close tenant relationship. Support services are always within reach, making regular visits for the health of tenants and your peace of mind.

SHIP’s maintenance staff is another dedicated support that:

• Regularly inspects and monitors the condition of your property
• Assists tenants in ensuring that maintenance and repairs are properly done in a timely manner

We Work For You!

The job of your Tenant Relations contact is to maintain open and honest communication between you and the tenant, so we can create a stable a positive tenancy with the help of our dedicated support workers.

Benefits To You:

• We are the go-to contact for you and your superintendent whenever you need assistance
• We provide you the necessary information to know who the tenant is
• We facilitate the tenant’s move-in/move-out.
• We’re always available to answer any question you have about SHIP, and the Residential Tenancies Act (RTA).

It’s All About Consistency

• Your Tenant Relations contact meets as needed with tenants and support staff to provide oversight and assistance.
• We value ongoing communication with your superintendent to maintain positive tenancies.
• Professionally trained support staff can intervene on your behalf to resolve housekeeping concerns and interpersonal issues.

SHIP’s Extended Service Commitment

SHIP has an Alternative Dispute Resolution (ADR) approach and philosophy within the housing team. ADR is used to:

• Mediate ongoing tenant concerns.
• If needed, carry out the Landlord and Tenant Board (LTB) process at no cost to you.
• Be a direct contact to answer your RTA questions, and provide further information and guidance concerning LTB applications or mediations.