Health and safety is a priority at SHIP.  Our doors are open to visitors and we want you to know the enhanced measures we are taking for your protection.

We have introduced enhanced health and safety measures at our offices, our buildings where we operate and the communities we serve.

Here are some of the changes we have made for everyone’s safety:

  • Mandatory protective face covering when indoors
  • Staff sanitization and COVID procedure training
  • Visitor screening process
  • Encouraging physical distancing with floor markings and poster reminders
  • Sanitization and Personal Protective Equipment (PPE) stations
  • Staff Sanitizer travel kits
  • Enhanced cleaning measures, including high-touch surfaces
  • Limiting the number of visitors
  • Delaying visits as necessary and providing phone/virtual care

Office Locations:

  • Only essential staff are in the office to limit capacity
  • Scheduled visitors and staggered appointments
  • Sanitizing and cleaning before and after meetings


  • Guidelines including outdoor meetings and refraining from sharing items or shaking hands
  • Physical distancing visits
  • Additional support by phone and virtual care
  • Sanitizing before and after meetings
  • Staff wearing Medical Masks and Clients wearing a medical or other protective face coverings
  • Staff sanitizer travel kits

The following reminders have been posted in the main entrances

Please keep your physical distance. Physical distancing means keeping 2 meters (6 feet) apart from others

Clean your hands often. Wash hands with soap and water when visibly soiled. An alcohol-based (70-90%) hand sanitizer is a good alternative when hands are not visibly soiled.


Cover your cough or sneeze with your elbow or a tissue. Immediately throw the tissue in the garbage and wash your hands.


Wear a face mask or covering when you are unable to maintain a two metre (six feet) distance from others.


Please remember to stay two metres (6 feet) apart for everyone’s safety. Have your traveled outside of Ontario? Are you feeling unwell? Do you have a fever, cough, trouble breathing, runny nose or sore throat? Have you had contact with anyone who is sick? Delay your visit contact your healthcare provider.

  • Posted On
    July 29, 2020
  • Reading Time
    2 minutes